Returns & Exchanges
At Playroom Collective, we want you to love your curation, but if a piece isn't the perfect fit, we offer easy returns within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include any provided packing slips to ensure your return is processed quickly.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.